Innovations & offerings

Transforming last-mile communication and engagement

The advent of futurist innovations like Conversational AI, Natural Language Processing (NLP), and Augmented Reality (AR) has the potential to revolutionize communication between the client/beneficiary and the health system. This is merely an add-on functionality but a completely new and more functional way of communication, with the potential to overcome language and literacy barriers, thus making health system, services and behavior change communication more accessible to people at the last mile. Dure as a dedicated AI practice that focuses on leveraging evolution of such technologies to maximize access to affordable healthcare.

Maximizing reach through multiple channel plug-ins

Dure’s key approach is to design channel-agnostic, integrated, and configurable plugins to provide anytime, anywhere, and anyhow services without socio-economic barriers, aligning with the philosophy of providing health for all Dure’s multi-channel communication and service delivery platform support social media channels such as Whatsapp, Facebook Messenger, Telegram, Line, and many others as well as non-internet or 2G based channels like USSD, IVRS, SMS and more.

Data science, analytics and predictive modelling

Dure has strong data science and predictive modelling practices with dedicated data scientist and modelling experts. Data science practices has been used in various areas, such as hotspot mapping, early warning and response, estimation studies, and many others. Dure further strengthens it’s data science practice by partnering with the University of Gothenburg, thus bringing world class expertise in leveraging data science and predictive modelling principles.

Data Collection, automation and workflow management

Data collection, data harmonization, and programmatic use are core element of a country’s health system strengthening efforts. Dure’s comprehensive smart-configuration setup allow it’s implementation partner to build either a simple survey or a complex workflow-based process, including monitoring clients through the care cascade, in no time. The offerings are built on the core principles of interoperability, integration and harmonization, thus supporting the overall digital health ecosystem in the country.

Consumer acquisition, retention and brand building

Hearing the consumer’s voice and addressing their needs are key to consumer acquisition, retention, brand building, and the overall success of a socially responsible company, organization, or institution. Dure’s comprehensive digital stack for consumer engagement leverages cutting-edge technology innovations such as conversational AI, augmented reality, social media channels, and incentivization models to connect with consumers at the last mile. Projects like SmartNet initiatives and Dettol Hygiene projects are a few examples that have helped companies build a positive brand value.

Digital health consulting and advisory

Dure is much more than just a technology company. We strongly believe that success of robust technology requires a strong foundation in implementation science and research methodology. Over the past decade, Dure has developed strong practices for digital health consultation and advisory. This includes digital health assessment, and other digital health implementation frameworks.